User Experience Strategy, Research, and Design consultant since 1990. Considered an expert in this industry.
My goal is to help companies align their business and marketing objectives to their users’ needs. The objective is to make it easy for the users to complete the tasks that are important to them and that improve the client’s bottom line.
Specialties: I have been VERY successful at redesigning products, software, and websites to increase revenue. Most recently, I redesigned the FedEx Kinko’s Print On-line web tool and it is exceeding projections.
- Design Thinking
- User Experience Design
- User Interaction Design
- Usability Testing
- Product Design
- Conversion Rate
- Software Interface Design
- Web Interface Design
- Medical Device Design