More and more now being operationally excellent is no longer the complete answer. I see Richard K. Lee’s Value Innovation Process as a breakthrough approach to Delight your customer rather than just satisfy them.
Gary Keatings, Glasgow, ScotlandWant to up your innovation game? Want to up your organization’s innovation game? Attending one of our Mastering Value Innovation Workshops is a great place to start. In 2016 we are going to change our approach. We will work with you to develop your own custom workshop that addresses your problems and you define the length and location. More information can be found in the Workshop Brochure.